Skip to content


We're here to help your clients

Here you’ll find claims checklists, videos and marketing material you can use with your clients when the time comes to file a claim. With just a few clicks employees can submit any new supplemental health insurance or wellness benefit claim at and get a benefit payment in as little as two days. To use, they’ll need to create an account using a valid email address, Social Security number and the certificate/policy number on the insurance contract

Claims checklists


Accident Expense

Claims Checklist

Download the PDF


Critical Illness

Claims Checklist

Download the PDF


Disability Income

Claims Checklist

Download the PDF


Hospital Indemnity

Claims Cheklist

Download the PDF

Easy online service and claims

My Assurity

This short walkthrough shows your clients how to use MyAssurity, Assurity's online customer portal. Need further assistance? Call our Customer Connections team at 800-869-0355, Ext. 4279.

Watch the Video

Flyer for Employees

Use this flyer with your clients to explain how to file a claim at

Download the PDF

In 2022, more than 80 percent of claims were processed and paid within just one week.

If employees prefer to speak with someone, we’re always happy to connect (1-800-869-0355 Ext. 4484 or Most calls to our Lincoln, Nebraska center are answered within 90 seconds!